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Praca: Content Reviewer with Spanish

Content Reviewer with Spanish

Function - Operations

With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Inviting applications for the role of a Content Reviewer with Spanish

Responsibilities:
  • Review content and provide resolution based on prescribed guidelines
  • Provide resolution to maintain standards of quality
  • Recognize trends and patterns and raise issues timely
  • Provide insights to help improve the support to the users
  • Maintain a thorough understanding of process and policies
  • Provide excellent customer service to our customers
Qualifications:    
Minimum qualifications: 
  • Very good knowledge of Spanish, min. C1
  • Communicative level of English
  • Bachelor degree
  • Personal culture and deal with the client properly
  • High motivation and ability to learn

Preferred qualifications:

  • Effective probing skills and analyzing / understanding skills
  • Problem solving skills with customer centric approach
  • Willingness to work on a flexible schedule (potential weekend shift work)
  • Ability to work with content that can be egregious in nature, on a day to day basis
Offer:
  • Opportunity to work in a new&dynamic team in our Lisbon office
  • Attractive salary
  • Stable job offer - employment contract
  • Various trainings (initiating, soft skills)
  • Possibly of development
  • Benefits (Insurance, Luxmed, Multisport, Lunch pass card, additional vacation days, biking policy)
Kindly please see our Privacy Notice for Employment Candidates: http://www.genpact.com/about-us/privacy-notice-for-employment-candidates.
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