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Praca: Customer Support Representative


Wooodward Poland Sp. z o. o.
ul. Skarbowa 32
32-005 Niepołomice

 

Woodwardis a multinational company with leading edge technology, headquartered in Fort Collins, CO. We are an independent designer, manufacturer, and service provider of energy control and optimization solutions for commercial and military aircraft, turbines, reciprocating engines, and electrical power system equipment. Global customers in the aerospace, power and process industries, and transportation markets rely on Woodwardtechnology to make their equipment more efficient and reliable minimizing environmental impact. In our facility in Niepołomice we are designing, manufacturing and testing electronic controllers for aerospace and various industries, converters for wind-energy and mechanical components for aerospace and energy industry.

Join our Customer Service Team as a Customer Support Representative.

 

Customer Support Representative




DUTIES:
  • Processing and maintaining customer purchase orders, interfacing with customers on a day-to-day basis.
  • Responding to customer pricing requests per established price list.
  • Interacting with other departments as required (order status, delivery updates, warranty & quality).
  • Compiling and generating various customer/sales reports
  • Contract reviewing of customer purchase orders.
  • Actively participating with account receivables management (collection process, validate PO to sales order, collections, etc.).
  • May respond to other administrative requests from Account Managers.
JOB QUALIFICATIONS / REQUIREMENTS:
  • Minimum high school diploma, Bachelor’s degree is an advantage
  • Experience in customer-interface role in an international company
  • Fluent Polish and English skills
  • Very good German skills
  • General business process understanding, solid understanding of the sales process
  • Required to understand and apply international commercial transaction specifics (export / customs requirements within EU, preferential countries, VAT requirements).
  • Solid knowledge of computer systems and software applications.
  • Able to multi-task, detail-oriented and able to prioritize workload efficiently
  • Knowledge of ERP system
  • Excellent written and verbal communication skills, teamwork abilities
WE OFFER:
  • Stable employment within a growing and dynamic team
  • Advancement opportunities in international team
  • Competitive base pay
  • A total rewards package, that includes: private health insurance, life & accidental insurance, foreign languages courses, Multisport package
  • Company performance bonus program
  • Work-life balance, semi-flexible working time
  • Employee – friendly renumeration structrure based on creative works (available for selected positions)
  • PPK: Woodward offers payment to your PPK account up to 4% of your compensation depending on seniority
  • Relocation support
Reinforce our international team and work in a dynamic and interesting technical environment. Ourfocus as one of the oldest independent controller manufacturers lies in electronics and embeddedsoftware development. With a great deal of innovative spirit and agile development methods, wecreate control solutions for conventional, renewable and hybrid power generation. With us you havemany opportunities to do something yourself and to work closely with colleagues of other functions. Atour location, a family atmosphere awaits you. We look forward to receiving your application via ouronline application tool at www.woodward.com/Careers or at kempenhr@woodward.com
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