Praca: Junior Application Support Specialist

• Managing service requests and incidents connected with Sharepoint (using ServiceNow ticketing system), resolving various issues and problems
• Taking on expert role, providing consultation, guidance and support
• Creating and updating knowledge base (FAQ and HowTo articles)
• Testing changes before implementing them to live infrastructure
• Taking part in interesting initiatives, projects (including workflow analyzing and creation, post-migration amendments, etc.)

• Very good English skills (ideally B2)
• Customer focus mindset and motivation to provide high level of support and service
• Knowledge of M365 and Sharepoint platform
• Knowledge of HTML and CSS
• Independence and sense of responsibility
• Knowledge of PowerApps/workflow creation would be an asset
• Experience in working using ticketing system (ServiceNow or similar) would be an asset

Salary range: 4400-5000 PLN gross

HUMAN-CENTRIC ENVIRONMENT

• Friendly atmosphere in the air that you will miss on your day off.
• You are treated with respect, as a person and not only as an employee.
• Work-life balance
• Appreciation of your work, awards program.
• Diverse and international working environment.
• Employment stability.

EMPOWERMENT

• We develop our unique know-how.
• Employees can have an impact on the services provided to clients.
• Openness to dialogue.

WORLDWIDE IT SOLUTIONS

• Access to innovative technologies with which we work on a daily basis.
• Industry-leading solutions, systems and programs.
• Innovative labs.

CAREER CHOICE AND OPPORTUNITIES

• Wide range of trainings, courses, conferences.
• Opportunities for professional growth and promotions.
• Development opportunities in all directions.