Oferty pracy

Praca: Service Desk Agent with German



Fujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions and services. We use our experience and the power of ICT to shape the future of the global society together with our customers.

Fujitsu provides newest technologies and products for informatics and communication to clients in more than 100 countries. Using our many years of experience and innovation potential, we are committed to digital co-creation together with our customers. Fujitsu provides unique digital services that are designed to leverage connectivity and data-driven intelligence in order to empower people by delivering a truly human-centric value.

We are looking for

Service Desk Agent with German
Miejsce pracy: woj. podlaskie

Why to #ShapeYourWorld with Fujitsu? 

 

Hi, nice to see you! Wed love to get to know you better! But first, let us introduce ourselves. We are Fujitsu, the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions, and services. We use our experience and the power of ICT to shape the future of the global society together with our customers. Feel like you could #ShapeYourWorld with us? Well, thats a good thing, because were looking for a Service Desk Agent with German, an extra communicative person with a team-oriented attitude. Sounds like you? Read the offer, leave your CV and shape your career with Fujitsu!

  • 1st Line Telephone Customer Service.
  • Recording, classifying and prioritizing users requests.
  • Diagnosing and resolving basic problems according to SLA parameters.
  • Monitoring  requests resolutions.
  • Collaborating with other support lines on more complex technical issues reported by our customers.
  • Providing high-quality customer service.
  • English & German (at least B2).
  • High-level communication skills.
  • Knowledge of computer hardware construction.
  • Knowledge of MS Windows 8/8.1/10.
  • Knowledge of MS Office 2013/2016/2019.
  • Teamwork attitude.
Nice to have
  • Educational background as an information technology technician.
Benefits
  • Private medical care,
  • Life insurance,
  • Possibility of remote working,
  • Additional social benefits,
  • Holiday packages,
  • Employee referral program,
  • Charity initiatives.

HUMAN-CENTRIC ENVIRONMENT

  • Friendly atmosphere in the air that you will miss on your day off.
  • You are treated with respect, as a person and not only as an employee.
  • Work-life balance
  • Appreciation of your work, awards program.
  • Diverse and international working environment.
  • Employment stability.

EMPOWERMENT

  • We develop our unique know-how.
  • Employees can have an impact on the services provided to clients.
  • Openness to dialogue.

WORLDWIDE IT SOLUTIONS

  • Access to innovative technologies with which we work on a daily basis.
  • Industry-leading solutions, systems and programs.
  • Innovative labs.

CAREER CHOICE AND OPPORTUNITIES

  • Wide range of trainings, courses, conferences.
  • Opportunities for professional growth and promotions.
  • Development opportunities in all directions.

 

  • 1st Line Telephone Customer Service.
  • Recording, classifying and prioritizing users requests.
  • Diagnosing and resolving basic problems according to SLA parameters.
  • Monitoring  requests resolutions.
  • Collaborating with other support lines on more complex technical issues reported by our customers.
  • Providing high-quality customer service.
  • English & German (at least B2).
  • High-level communication skills.
  • Knowledge of computer hardware construction.
  • Knowledge of MS Windows 8/8.1/10.
  • Knowledge of MS Office 2013/2016/2019.
  • Teamwork attitude.
Nice to have
  • Educational background as an information technology technician.
Benefits
  • Private medical care,
  • Life insurance,
  • Possibility of remote working,
  • Additional social benefits,
  • Holiday packages,
  • Employee referral program,
  • Charity initiatives.

HUMAN-CENTRIC ENVIRONMENT

  • Friendly atmosphere in the air that you will miss on your day off.
  • You are treated with respect, as a person and not only as an employee.
  • Work-life balance
  • Appreciation of your work, awards program.
  • Diverse and international working environment.
  • Employment stability.

EMPOWERMENT

  • We develop our unique know-how.
  • Employees can have an impact on the services provided to clients.
  • Openness to dialogue.

WORLDWIDE IT SOLUTIONS

  • Access to innovative technologies with which we work on a daily basis.
  • Industry-leading solutions, systems and programs.
  • Innovative labs.

CAREER CHOICE AND OPPORTUNITIES

  • Wide range of trainings, courses, conferences.
  • Opportunities for professional growth and promotions.
  • Development opportunities in all directions.

 

To apply for this opportunity, please send your CV in English.
www: www.TheRealDeal.pl
F: www.facebook.com/FujitsuPoland
L: https://www.linkedin.com/showcase/career-at-fujitsu-poland/





Textorial Park
ul. Fabryczna 17
90-344, Łódź

University Business
Park ul. Wólczańska 178
90-530, Łódź

Nowa Fabryczna
ul. Składowa 35
90-127, Łódź

.KTW
Aleja Roździeńskiego 1
04-202, Katowice
APLIKUJ TERAZ

PODOBNE OFERTY PRACY

Service Desk Agent with Greek


Fujitsu Technology Solutions Sp. z o.o.

Lokalizacja: podlaskie,

Data publikacji: wczoraj

1st Line Telephone Customer Service. Recording, classifying and prioritizing users requests. Diagnosing and resolving basic problems according to SLA parameters. Monitoring requests resolutions. Collaborating with other...

– WIĘCEJ INFORMACJI –

Konsultant ds. Telefonicznej Obsługi Klienta w Szkole Językowej - umawianie spotkań


Centrum Kształcenia Językowego The Point

Lokalizacja: podlaskie, Augustów, Białystok, Bielsk Podlaski, Grajewo, Hajnówka, Kolno, Łomża, Mońk

Data publikacji: 2022-01-19

ZAKRES OBOWIĄZKÓW: umawianie spotkań dla Działu Rekrutacji odpowiadanie na pytania Klientów (potencjalni przyszli uczniowie i ich rodzice/opiekunowie) perfekcyjna obsługa bazy kontaktów udział w szkoleniach...

– WIĘCEJ INFORMACJI –

Specjalista ds. Obsługi Klienta (rynek łotewski)


eobuwie.pl S.A.

Lokalizacja: podlaskie,

Data publikacji: 2021-12-28

Czym będziesz się zajmować?: udzielaniem informacji klientom zagranicznym (rynek łotewski), przyjmowaniem nowych zamówień, doradztwem oraz badaniem potrzeb w zakresie oferowanych produktów, obsługą korespondencji...

– WIĘCEJ INFORMACJI –


Genpact PL
Lokalizacja: podlaskie,

Data publikacji: dzisiaj

Responsibilities Searching for the candidates using the direct search method Screening CVs, proceeding with HR interview with chosen candidates Scheduling appointments between the candidates and managers Managing E2E...

– WIĘCEJ INFORMACJI –


Genpact PL
Lokalizacja: podlaskie,

Data publikacji: dzisiaj

Responsibilities: Daily monitoring the assigned orders and customer requests, Resolving customer requests, Creating and booking of orders, Contact with the customers via e-mails/phone, Capturing information from logistics...

– WIĘCEJ INFORMACJI –


SALAG Sp. z o.o. S.K.
Lokalizacja: podlaskie, Suwałki

Data publikacji: dzisiaj

Główne zadania i obowiązki: Przeprowadzanie kontroli warunków pracy oraz przestrzegania zasad BHP Udział w ocenie ryzyka zawodowego na stanowiskach pracy Planowanie i nadzorowanie badań i pomiarów środowiska pracy...

– WIĘCEJ INFORMACJI –


CCPORTER Sp. z o.o.
Lokalizacja: podlaskie, Białystok

Data publikacji: dzisiaj

Passionate, driven individuals to join our vibrant sales team, Some experience of selling in a call center, Excellent command of Spanish, Good English language skills (at least a B2/C1 level), Excellent influencing and...

– WIĘCEJ INFORMACJI –

logo praca podlaskie ciemne